Privacy Policy for Superstar AI
1. Overview
At Superstar AI, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, mobile app, and services (the “Service”).
By using Superstar AI, you consent to the practices described here.
2. Information We Collect
a. Account Registration
We collect personal information such as:
- Name
- Email address
- Age
- Password
- Country
You may also register using third-party services like Google or Apple.
b. Uploaded Content
To provide coaching insights, you may upload:
- Videos
- Audio
- Written content
These files may be reviewed by our AI system and securely stored for analysis and improvement.
c. Usage Data
We collect:
- Browser type
- Device ID
- IP address
- Interaction logs
- Timestamps
d. Cookies & Tracking
We use cookies and tracking pixels to:
- Personalize your experience
- Analyze platform usage
You can manage cookie preferences in your browser settings.
3. How We Use Your Information
We use your information to:
- Provide personalized AI coaching
- Improve our AI models (anonymized data only)
- Support customer requests and resolve issues
- Communicate updates, insights, and promotions
- Monitor usage and ensure platform security
4. AI Disclaimers
All feedback and responses on Superstar AI are AI-generated. These insights are for educational purposes only and do not constitute professional coaching or health advice.
5. Data Sharing & Vendors
We do not sell your personal information.
However, we may share your data with trusted third-party vendors for purposes such as:
- Payment processing (e.g., Stripe)
- Hosting services (e.g., AWS)
- Analytics (e.g., Google Analytics)
- Content moderation
- AI functionality (e.g., OpenAI or similar providers)
6. Your Rights
Depending on your region, you may have rights to:
- Access, correct, or delete your data
- Export your data in a structured format
- Withdraw consent to processing
- Opt out of marketing communications
To make a request, email: support@trysuperstar.ai
7. Data Security
We use industry-standard measures such as:
- Encryption
- Access controls
- Regular security audits
While we strive to protect your data, no system is 100% secure.
8. Data Retention
We retain your personal data as long as your account is active or needed for service purposes.
You may request data and account deletion at any time.
9. Child Privacy
Superstar AI is not intended for individuals under the age of 13.
We do not knowingly collect data from children. Any such data will be promptly deleted upon discovery.
10. International Users
If you access our services outside the U.S., your data may be transferred to and processed in the U.S.
By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this policy due to legal, technical, or business changes.
You will be notified of material changes via email or in-app notification prior to them taking effect.
12. Contact Us
Email: support@trysuperstar.ai
Mailing Address:
Superstar AI
1 East Erie Street, Suite 525-2207
Chicago, IL 60611, United States